Start with the admin you repeat
A useful first automation is a task the team already does every week, such as copying an enquiry into a spreadsheet.
Talks
IT Dorset shares practical lessons on automation, AI and governance at industry conferences. We keep it grounded in what works for real teams: where to start, what to avoid and how to keep people in control.

We have led teams that cut manual effort by around 40 percent through automation.
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A useful first automation is a task the team already does every week, such as copying an enquiry into a spreadsheet.
If a checklist or a simple rule saves the time, we recommend that before a model.
A short written rule beats a long policy nobody opens.
Related: AI consultancy, process automation, schools and education and how we work.
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